VIP close account and dont pay balanse.

Ulia · 09-01-2006, 01:29 PM

Hello, first of all sorry for bad English. Few week ago I deposit 2000 via moneybookers to vipsports and after my bets I win near 14000. 10 day ago I try withdraw via moneybookers but thay don’t withdraw, I wait few day and ask them where my money, thay say me that thay have problems with moneybookers, I say okey and withdraw 5000 via Bank wire, today my bank told me that thay get funds for me with not correct account number and for this reason cant credit my account, today I told this vip support, and get answer that thay foget about last 3 digits of my account number, and I may be get this funds on next week. I say okey. Thay close my account today and say me that thay don’t what I wage at vip, I understand tham I win near 14000 for few weeks. Thay close my account, but my account balance is 7691 now, I say them sent 7691 to my moneybookers account as I deposit by moneybookers. But cash out clerk Alexsandra say you may be get this money next week by bank wire and terminate chat. I deposit by money bookers and whant moneybookers back, what is not correct? that I win 80% of bets with price -110? Today will be NFL and I want bet on it, pay me and I swith to other sportbook, I find on SBR good “A” sportbooks and speak with them about my bets, and get answer that thay will be happy if I make bets with them. I nead cash and can exchange moneybookers for cach in ehchange office. VIP delays for my moneybookers for 10 days, not correct sent bank wire, thay can close my account but mast pay my balance. Help me get my moneybookers today!!!

Willie Bee · 09-01-2006, 01:48 PM

Ulia, sorry to hear you're having trouble with this. Please send your account info and all withdrawal history to assistance@sportsbookreview.com and we'll see what we can find out from VIP.

Ulia · 09-01-2006, 02:07 PM

I sent email with my account number, about history, I cant log in, thay say me you not customer any more, I want to check my history too, I dont now what to think, they every day promise me moneybookers payout but dont do this, I have e-mails from them in wich thay told me today you will get moneybookers, but I dont get nothing and now thay closed accaunt. Thay say me that thay sent history to my e-mail, but I dont get nothing. How its possible, in spring when I look to open account thay was ready to answer to any my questions, but now the only one thing thay do is say you not customer any more. I want to think about NFL games, but only one I can think now how get payd.

Ulia · 09-01-2006, 05:11 PM

I try contact with vip in chat, and get answer only from 40 minuts of wait in chat, and the only thing thay say, that you not customer of vip, when you get funds we dont now. May be I understand something not correct, close account- than pay balance, but thay close account and use my money for company finance neads. How its possible thay have "a" raiting, but dont pay me, dont answer. When I sign up I have many questions about how deposit and thay speak with me about this with no delay.

tacomax · 09-01-2006, 05:28 PM

Ulia, leave this to SBR to sort out or wait for the bank wire. I can't see that VIP have done much wrong here. They've closed your account since you're not the type of player they want - annoying for you but understandable for them. Additionally, they are paying you some of your winnings by a different method to which you deposited which a lot of books do - again, annoying for you but understandable for them. And I really don't think that VIP are struggling so hard that they need a few thousand dollars of your money to keep their company afloat.

kiwi · 09-01-2006, 05:40 PM

But it is still very unpolite that they don't talk to him anymore just because he beated them. At least they should allow him to see his betting history and really make sure that he receives all money he won.

Ulia · 09-01-2006, 05:56 PM

I understand that 12961 is not big money for VIP, but I want bet on NFL and NCCA, and I want now, I have some ideas about few game and want bet, and whatch one game and bet on 2 half. I am not welcome, no problems pay me, I deposit moneybookers pay me momeybookers and I will go to other sportbook, I speak with one and thay say welcome, why I mast wait bank wire for week, I want bet on this week NFL. Thay pay me only 2500 in 10 days frame, this is normal? Thay sent one wire 5000 to not correct bank accaunt and I nead now wait before money return to them and thay sent thay again, this is normal. Now is 2 hours how nowbody answer me in live chat, this ok? I tell them give me login and check my history, I will not make bets, thay say no, this is normal?

chano · 09-01-2006, 06:05 PM

Quote:

Originally Posted by tacomax

Ulia, leave this to SBR to sort out or wait for the bank wire. I can't see that VIP have done much wrong here. They've closed your account since you're not the type of player they want - annoying for you but understandable for them. Additionally, they are paying you some of your winnings by a different method to which you deposited which a lot of books do - again, annoying for you but understandable for them. And I really don't think that VIP are struggling so hard that they need a few thousand dollars of your money to keep their company afloat.

How would you know they are not struggling?, I find it strange that their moneybookers isn't working and that someone forgot 3 digits of his account, yet they are an "A" rated book? Something wrong here?

Ulia · 09-01-2006, 06:56 PM

This is one of many email that I have, vip promise me moneybookers pay out 2 times, I dont get this pay out and thay dont make wire pay out, this realy "A" pay out raiting:

Dear ************,
Thank you for contacting Vip.com.

We are sorry to inform you that your Moneybookers withdrawal was not processed today because we had some technical difficulties with the Moneybookers processor.
We'll process your withdrawal tomorrow after 3:00 PM EST.

We apologize for the inconvenience this may have caused you.
If you have any questions or comments, feel free to contact us at anytime.

Kind regards,

Dayanara
Cashout Support

A Leisure & Gaming plc. Company

t: 1-800-300-BETS
t: +599-9-737-4777 ext. 6929
f: +599-9-737-4776
e: support@vip.com

www.vip.com

--Original Message--
From: **************
Date: 8/31/2006 5:31:54 PM
To: cashout@vip.com
Subject: ?????: Re: withdraw [#**********]

Why nobody answer me for 30 minutes in live chat? Why you dint processed my moneybookers withdraw? I think that the only thing about what I nead to think is on what make bet, but about week I think how get funds. Is it possible for company make pay outs with out big delays?

"VIP.com" <cashout@vip.com> Dear Ulia,
Thank you for contacting VIP.com.
We would like to inform you that your Money bookers withdrawal will be processed today after 3 o'clock eastern time for the amount of $2500.00.
If you have any questions or comments, feel free to contact us at any time.

Kind regards,

Sadie
Cashout Support

A Leisure & Gaming plc. Company

t: 1-800-300-BETS
t: +599-9-737-4777 ext. 6551
f: +599-9-737-4776
e: support@vip.com

www.vip.com

--Original Message--
From: ***************
Date: 8/31/2006 3:04:51 AM
To: cashout@vip.com
Subject: withdraw

ID ***********

I have pending 2500 moneybookers withdraw, its look like you again have problems with moneybookers. If it is not posible for you withdraw 2500 moneybookers today, then withdraw today 5000 bank wire. Email to me what I will get moneybookers or bank wire?

Beneficiary bank:***********
Address: **************
Beneficiary Account:*****************
Beneficiary name: *******************

fearless · 09-01-2006, 07:32 PM

In the future, you may want to use tradesports.com, here's why:

Trust, Security and Confidentiality are cornerstones of the Exchange and these matters are of the utmost important to us. Important facts for you to consider:

Segregated Funds: Your funds are held in segregated accounts with Allied Irish Banks, Irelands largest bank which are completely separate and distinct from the Exchanges own reserves

Auditors: Trade Exchange Network is audited by a "Big-4" audit firm and their audit report is unqualified.

Safer by Design: If the Dow Jones crashes, the New York Stock Exchange doesn't go bankrupt. In the same way, the Exchange doesn't lose money when an unusual result arises. Whenever you trade, we will 'freeze' sufficient money in your account to cover your potential losses. If you lose, we simply transfer the already frozen money from your account to a winning customer account. If you win, we pay your winnings from a losing customer account.

Member Specific Bank Accounts: Your funds and those of all exchange member funds are held separate and segregated from the Company's own capital at Allied Irish Banks and Anglo Irish Bank. To provide additional transparency we have introduced a unique service where an individual member can have a specific account established within the suite of segregated accounts.

This service further separates your funds from those of other members and enables you to see on an individual Bank Statement your balance, and transactions. This service which includes receiving a periodic hard copy bank statement is being offered to members with $50,000 or more in their account for free. All other members can avail of this facility for $50p.m.

tacomax · 09-01-2006, 07:42 PM

Quote:

Originally Posted by chano

How would you know they are not struggling?

The OP was insinuating that VIP was holding onto his money because the company was having financial problems. I'm pretty sure that's not the case. You disagree?

tacomax · 09-01-2006, 07:43 PM

Quote:

Originally Posted by rainbowworld

In the future, you may want to use https://www.tradesports.com/, here's why:

Trust, Security and Confidentiality are cornerstones of the Exchange and these matters are of the utmost important to us. Important facts for you to consider:

Segregated Funds: Your funds are held in segregated accounts with Allied Irish Banks, Irelands largest bank which are completely separate and distinct from the Exchanges own reserves

Auditors: Trade Exchange Network is audited by a "Big-4" audit firm and their audit report is unqualified.

Safer by Design: If the Dow Jones crashes, the New York Stock Exchange doesn't go bankrupt. In the same way, the Exchange doesn't lose money when an unusual result arises. Whenever you trade, we will 'freeze' sufficient money in your account to cover your potential losses. If you lose, we simply transfer the already frozen money from your account to a winning customer account. If you win, we pay your winnings from a losing customer account.

Member Specific Bank Accounts: Your funds and those of all exchange member funds are held separate and segregated from the Company's own capital at Allied Irish Banks and Anglo Irish Bank. To provide additional transparency we have introduced a unique service where an individual member can have a specific account established within the suite of segregated accounts.

This service further separates your funds from those of other members and enables you to see on an individual Bank Statement your balance, and transactions. This service which includes receiving a periodic hard copy bank statement is being offered to members with $50,000 or more in their account for free. All other members can avail of this facility for $50p.m.

Wow - you posted the same crap on another thread earlier today.

BetAndWin (Bwin) close my acc and stole over 3k usd

Are you getting paid per post by Tradesports?

fearless · 09-01-2006, 07:59 PM

Quote:

Originally Posted by tacomax

Are you getting paid per post by Tradesports?

No, I'm a happy customer. They've never misplaced one penny of my money after years of using their site and they're the only "sportsbook" type site that I really trust. I trust them more than neteller or paypal for that matter.

Why do you say what I posted is "crap" when it's a fact? If you think there's something untrue about what I posted, please tell me exactly what's wrong with it and provide evidence, don't just call it "crap" for no reason.

tacomax · 09-01-2006, 08:05 PM

Quote:

Originally Posted by rainbowworld

Why do you say what I posted is "crap" when it's a fact?

I'm not disputing the accuracy of the posting, but it's still crap.

You've seemingly cut and pasted stuff from the website and posted it here not once but twice within a matter of hours as if you're someone trying to get some free advertising for Tradesports. Have a research on forum shills (or just read the posts by raiders72001 here on SBR) and you'll see what I'm on about.

chano · 09-01-2006, 08:05 PM

Quote:

Originally Posted by tacomax

The OP was insinuating that VIP was holding onto his money because the company was having financial problems. I'm pretty sure that's not the case. You disagree?

No, I dont disagree, I just believe there is more here than a technical problem with moneybookers and an error in his account number. An " A" rated book should never behave in this manner.