[Billie]

Well guys, most of you remember my thread regarding betonusa.com and how my account was competely whipped out overnight. After almost a month of total bullshit and awful customer service, I was just told that there's nothing they can do for me. They didn't even trace the isp down as they told me they will. I waited a month just to have them do nothing and then find out they couldn't do a thing? Let me tell you about their customer service and their supervisor named Raj. This guys is a total ass-clown. He was handing my account and he never attempted to contact me in anyway whatsoever. Everytime I call in and ask to speak to him, he's never there. They told me that he will call me back, but he never did. Once I did managed to get him on the line, I was disconnected. The people at this book are terrible. I wagered over hundrens of thousand of dollars over the years with them and this is how they treat a loyal customer. I contacted Bill as mentioned by this forum, but never got anything back from him. I will contact Neteller next to see what they can do in situation. If not, my last resort is to dispute it with my credit card company.

BETONUSA SHOULD BE BLACKLISTED!

[bigboydan]

sorry it turned out like this for you bud.

[michael777]

they are a terrible book,i had my fill of them years ago,i hope they rot in hell

[Billie]

Originally Posted by michael777

they are a terrible book,i had my fill of them years ago,i hope they rot in hell

Please share your story. Anything at this point would be appreciated.

[pags11]

yeah, I'd like to hear more about how these guys operate...what a shame...

[Billie]

Bump to get the word out about this book. I told them that I would tell every forum about my situation if they didn't handle it in a ethical matter.

[Bill Dozer]

Hang in there Billie. We are still on this. If nothing else there will be more information soon.

BETONUSA SHOULD BE BLACKLISTED!

They are.

[Billie]

*UPDATE*

Well guys, I recieved part of my lost back from my credit card company and guess what, the people over at betonusa are mad. All this time, they avoided me, now they're calling me constantly to get their money back. They're making threats to me and calling me all kinds of names. For example, the police will be notified, I will be arrested, and Bubba in jail will rape me. Those are the exact words from this guy Tony. He called me piece of garbage, preak, crook, theif, etc. He also said he will blacklist me from other books and ruin my credit. He concluded that I will be sued me for every penny I have and they will get their money back one way or another. He said I have until tomorrow to get back to him or else.

[Brick Tamland]

tell him to keep it up and youll bring more fraud chages to his door than he has ever seen. when he calls tell em your buddies are making bets for free tonigh

[Billie]

Came home and found this flooded in my e-mail box...

YOU THIEF AND SCUMBAG AND CROOK! WE WILL GET YOU!!!! YOU OWE US $2140 SO FAR. WE HAVE CONTACTED THE POLICE. WE HAVE CONTACTED THE CREDIT BUREAU. WE HAVE CONTACTED THE COLLECTORS. YOU WILL GET SUED AND CHARGED WITH FRAUD AND THEFT. WE WILL GET OUR MONEY ONE WAY OR ANOTHER.
Tony Massina, Head of Security* ?1-866-238-6687

The things is that I didn't claim the whole amount that I am out. If I was a crook, would've I claim over $7,500 that I deposited this year. Also, I didn't even cash out my $300 bonus I earned on wagering. I've been handicapping for 3 years, and if I lose, I lose. I'm not a sore loser that goes committing fraud because I lost. I'm only asking what I am owed from them.

[AK]

I will contact the owners..

HAHA

Pm me your first name as Im sure this is a lie or mistake.

[tacomax]

Originally Posted by AK

I will contact the owners..

HAHA

Pm me your first name as Im sure this is a lie or mistake.

I remember them now - this is the new site you're pimping.

Perhaps you can get Damia to deal with the query.

Damia: Welcome to customer service, how can I help you?
you: Hello, I made a withdrawl on Sept 30 (check withdrawal) what's the usual time frame for this?
Damia: Can I have your fullname and user name please?
you: username.....*********
Damia: what amount are you inquiring about?
you: 200 on the 30th
you: 100 on the 1st of oct
Damia: that was sent out on the 7th, so it takes 7 to 10 business days 9not including weekends)
you: really, seems like a long time...I thought they would be processed in 2 days >?
you: 7 to 10 days from the 7th?
Damia: yes
you: hmmm....other books are much faster, my mistake I guess....thanx
Damia: take your business elsewhere if you're not satisfied
you: wow
Damia: your contribution won't make or break this company
you: nice attitude there...lol
Damia: welcome
you: I;ll post this chat session on my gambling forums
Damia: go ahead
Damia: be my guest
Damia: Is there anything else I can help you with?

[quarm_]

lol taco...maybe i should say Hi to Damia, this could be fun ^^

[AK]

Looks like the guy "billie" disapeared.

jajaja

[Billie]

Originally Posted by AK

Looks like the guy "billie" disapeared.

jajaja

I'm right here. Just got home from school. Everything I am telling is true and you can think whatever you want.

[AK]

Ok so I would be more than happy to contact the owners for you. I need information on this so called shit so It can be resolved. Im sure there are 2 sides of this story

[Billie]

Originally Posted by AK

Ok so I would be more than happy to contact the owners for you. I need information on this so called shit so It can be resolved. Im sure there are 2 sides of this story

Thank you for your help. Check your PM.

[pags11]

Billie, nothing against AK, but Bill will be the guy to get your money back...if he can't do it, I highly doubt that AK can...