Quote:
Originally Posted by MrX
Keep in mind that 95% of my anger is over the whole lying about the manager thing. I've been too good of a customer for too many years to be subjected to that kind of stuff.
Personally, If I ran a book and had a customer who left tons of money in his account, only cashed out once a year, and gave tons of action and this customer 1 time in 3 years needed a favor that would cost me nothing, I wouldn't jack him around.
But it's completely their right, I suppose.
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I see your frustration, but I would not internalize it so much. Keep in mind these are just clerks you're speaking to, you are just a screenname to them. If you had actually spoken to someone with a bit more authority and worded things as you just did, I am sure they'd accommodate you and bend their rules so to speak, as it really does no harm.
You've probably played there longer than the clerk has worked there.