I'm Done with WSEX
It wasn't a particularly valuable book anyway, but I've always been a fan and always said good things about them. But they completely alienated me today and I'm done with them.
I made a book-to-book xfer from Matchbook to them. After hemorrhaging funds at Matchbook for a week, I needed to move money back to MB from WSEX. I was informed that I didn't meet the (undocumented) rollover requirement. Keep in mind I'm talking about moving less than $10k and I've already wagered more than $130,000 at WSEX in the last 3 months. And I'm not talking about anything that costs them money like cashing out, I'm just moving $$ back to the book it came from a week earlier.
Even all of that ridiculousness I could forgive, but the CS rep told me that she just talked to the manager and the manager said "no". I asked to speak to the manager (10 seconds after she talked to him, BTW) and was told that the manager just left the building. Nice. Screw you too, WSEX. There are plenty of books to replace you.
Sorry for the rant. I have a big issue with being blatantly lied to by customer service.
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I'm completely in favor of the separation of Church and State. My idea is that these two institutions screw us up enough on their own, so both of them together is certain death. --George Carlin
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