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Old 06-16-2008, 08:24 PM   #1 (permalink)
Immortality
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Default Great Customer Service at BetJamaica

I know most people know BetJamaica is a great book. I just wanted to share a quick story I had with them.

I received a payout via check by FedEx. Because I am a dumb ass, the check accidentally got ripped in half. I contacted BetJamaica and they asked me to send them the ripped check.

After sending back the original check I received a new check in like 4 days via FedEx. Not only did they not charge me for the second FedEx, they added $30 to the check to cover my costs to send them the original ripped check. I never asked them to cover the costs or did I expect them to. So even though this was not their fault, they still covered all the costs.

This is why they are an A+ book. What great customer service.

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