Quote:
Originally Posted by Justin7
That surprises me. Pinny uses a derivitive of ASI, but they rewrote most of it. I often see the line move on me, but it occasionally gets better.
I too have seen that at Oly - I have never had a line get better, but often see it get worse. That is an issue we'll have to think about.
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Well, hopefully we can all learn more about this issue.
Here is the complaint that I lodged with SBR:
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Re: Customer Service/Other
Between the time that I submit a wager and confirm a wager, I have been notified on MANY occasions that a line change has occurred. Only recently have I learned that these line changes will ALWAYS be in favor of the sportsbook, NEVER in favor of the player. It took me a long time to realize that a line change will NEVER be in favor of the player. This circumstance is concocted by Bet Jamaica, it is not a facet of honorable bookmaking.
I spoke to Herman yesterday. He was unable or unwilling to tell me how many times Bet Jamaica has changed the lines between the time that I submit and confirm my wagers. My estimate is that this has happened 15 times or more during the past 3 months, ALWAYS a line change in favor of the sportsbook.
Until yesterday, Bet Jamaica led me to believe that line changes would sometimes occur in my favor. Even yesterday, Scotty temporarily took the position that a player sometimes benefits from line changes. By the end of our conversation, he admitted that Bet Jamaica will only notify the player of a line change when the line has moved in the sportsbook's favor. Scotty and Herman both asserted that ASI software is to blame for Bet Jamaica's policy. I find it very difficult to believe that the software lacks a preference that updates ALL line changes, including those in favor of the player. My understanding is that top sportsbooks had a heavy hand in developing the very software that Bet Jamaica blames. Blaming the software that BJ chooses is a meager excuse for BJ's policy.
What I am requesting: (1) I would like to know how many times Bet Jamaica has changed the lines in its favor and on which wagers, since February 2008. (2) I would also like to confirm Bet Jamaica's position that ASI software is allegedly responsible for Bet Jamaica's policy whereby the player NEVER benefits from a line move between the submit and confirm stages. I am not requesting reimbursement of any sort.
I apologize for publicizing this issue. As we are aware, this issue has been reported by other players, and it appears to be peculiar to Bet Jamaica. My experience in customer service suggests that good customers will give me honest feedback. As you strive to be the best, you should be aware that this policy creates an impression that you are being dishonest and short sighted. Dishonest because, initially, Bet Jam was not forthcoming about the fact that line moves are only made in favor of the sportsbook. Short sighted because at the end of the day, assuming that I am a "big loser" as Herman informed me, you are losing money in the long run.
Have a nice day, thanks.
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