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Originally Posted by akis
Well Mudcat let me clarify this more.
I made a deposit using my card within the betandwin system. They accepted. There was no reason for me to ask for a chargeback. (besides that can't be done with any bookie but only through the bank).
The deposit was made on Friday two weeks ago. I placed a bet (which by the way lost) and went to sleep. the following morning when I tried to log in to my acoount but it was blocked. I emailed them a couple of times but their support center didn't explained to me why that happened.
I had to phone them and only after two days they said that "their system shows that I had requested a chargeback of my deposit so they closed my account, because they can't refund them since I have placed a bet. In that way they would lose".
Of course I have never asked my bank for a chargeback, but they wouldn't accept my saying.
I went to my bank and they said that betandwin took the money normally, my card is active and authorised (besides I have made some deposits to other bookies since then).
Betandwin asked me to fax them that the deposit was normally made and that my card is normally working and is active (papers I had to get from my bank).
I faxed them on monday and they replied that they will look into that but not untill 11th september, till then my account is closed and my money is somewhere out there (prsonally I don't think I'll ever get it back).
Hope that clarifies my earlier post.
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If this is the case then you should contact Bill Dozer right away because the book by your explanation is clearly wrong.