03-09-2007, 02:57 PM
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#40 (permalink)
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SBR MVP
Join Date: 01-12-07
Posts: 1,057
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Quote:
Originally Posted by jstblaze
Hey everybody.
I am in same boat as all of you. I dont think there is anything to worry about. Just be patient. It will take a while, but hoefully not to long. It is a pain, but I have been reassured by the staff here at SBR, and at Vegas Insider, and one or two others, that sportsbook.com is in great financial position, has juts set up new growth initiatives, and has no intention of doing anything other than get us our money as soon as they can. Over the last few weeks, they ahve received 3-5 thousand withdrawal requests everyday. Without the use of any other withdrawal method, you coudl imagine thi swould cause a huge delay. They have switched to a larger check processor, and that mean resending all the withdrawals to the processor again, which is quite a serious task.
I think all will be ok in the end, they have a great reputation for paying their customers, they just have a huge customer base, so a small problem turns into a big problem and big delay very quickly. The problem is just the processing, and not the financial situation, which is important.
The worst part I agree, is their customer service which is very unhelpful and unknowing, which unnerves us all, but I think that is just how they are, and the withdrawals will come, just very slowly.
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Cough: shill: Cough 
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